Help Centre
Find answers to the most common questions about using Apply for This. Browse the topics below or search for what you need. If you can't find what you're looking for, our support team is available at the bottom of this page.
Account & login
Help with registering, signing in, and managing your account details.
How do I register for an account?
Go to account.applyforthis.com and click Register an account. Enter your email address and choose a password. You'll receive a confirmation email. Click the link to activate your account before you start applying.
I've forgotten my password. How do I reset it?
On the login page, click Forgotten your password? and enter the email address linked to your account. A reset link will arrive in your inbox within a few minutes. If you don't see it, check your spam or junk folder.
If the email still doesn't arrive, it usually means the address you've entered isn't registered with us. Try any other email addresses you might have used, or contact us at support@jobsgopublic.com.
How do I change my email address?
Log in to your account and go to Settings, then Account details. You can update your email address there. You'll need to confirm the change via a link sent to your new address before it takes effect.
How do I delete my account?
Log in to your account, go to Settings, and you'll find the option to permanently delete your account on the settings page.
Please be aware that deleting your account will remove all your personal data, saved jobs, alerts, and application history. This cannot be undone.
Apply for This vs Jobs Go Public
Understanding the difference between the two platforms and where to find your applications.
What's the difference between my Apply for This account and my Jobs Go Public account?
Jobs Go Public and Apply for This are two separate platforms that work together but have different purposes.
Jobs Go Public (jobsgopublic.com) is the job board where you search and browse vacancies. You can create an account here to save jobs and set up job alerts.
Apply for This (account.applyforthis.com) is the platform where you complete and submit applications, and where you can manage your applications, interviews, and account settings.
The two accounts are separate and do not share a single login. If you're looking for your submitted applications, you'll need to log in to your Apply for This account at account.applyforthis.com/applications rather than your Jobs Go Public account.
I'm logged in to Jobs Go Public but I can't see my applications. Where are they?
Applications are managed through your Apply for This account, not your Jobs Go Public account. Log in at account.applyforthis.com/applications to find your submitted applications.
If you're still unable to find an application there, it's also worth checking whether the vacancy directed you to apply via the employer's own website. If so, your application will be held in the employer's own recruitment system and won't appear in your Apply for This account, so you'll need to contact the employer directly for an update.
It's also worth checking whether you may have applied using a different email address. Contact us at support@jobsgopublic.com if you need help tracking it down.
Applications
Finding, tracking, and managing your job applications.
Where can I find my submitted applications?
Log in to your Apply for This account and click Applications in the top navigation. Your submitted applications are listed under the Submitted section.
I can't find my application. What should I do?
There are a few things worth checking.
First, make sure you're logged in to your Apply for This account at account.applyforthis.com/applications rather than your Jobs Go Public account. Applications are managed through Apply for This, and the two accounts are separate.
If you can see your other applications but not a specific one, scroll to the bottom of your applications page and click Load archived applications. If the employer has completed the recruitment process for that vacancy, your application may have moved into the archived section.
It's also worth thinking about whether you applied through Jobs Go Public or through the employer's own website. If the vacancy directed you to an external site to apply, your application will be held in the employer's own recruitment system rather than your Apply for This account. In that case, you'll need to contact the employer directly.
If you've checked all of the above and still can't locate it, contact us at support@jobsgopublic.com and we'll help you track it down.
What does each application status mean?
- Draft: you've started the application but haven't submitted it yet
- Submitted: your application has been sent to the employer
- Applied (Editing): you submitted your application and then opened it to edit. Your original application was received by the employer. If the vacancy is still open, you can continue editing and resubmit.
- Archived: the recruitment process for this role has finished
- Expired: the application deadline passed before you submitted
My application status says "Applied (Editing)". Has my application been submitted?
Yes. Your original application was successfully submitted and received by the employer. The "editing" status appeared because you opened the application to make changes after submitting it.
If the vacancy is still open, you can continue editing and resubmit. The employer will see the latest version you submit. If the vacancy has now closed, your application was definitely received and you don't need to do anything further.
How do I withdraw my application?
Log in to your Apply for This account at account.applyforthis.com/applications. Find the application you want to withdraw, click More details, then select Delete application.
We'd also recommend contacting the employer directly to let them know, as they may have already downloaded or reviewed your application. Contact details are usually available on the original vacancy advert.
Can I upload more than one document to my application?
The application form accepts a single file upload. If you need to submit a CV and a supporting statement, you'll need to merge them into one document (either a PDF or a Word file) before uploading.
I can't upload my CV. What should I do?
Check that your file meets the following requirements: maximum size of 2MB, and saved as a PDF, DOC, or DOCX file. Files in other formats or over the size limit won't upload successfully.
If your file meets these requirements and you're still having trouble, contact us at support@jobsgopublic.com and we'll look into it.
Questions about a vacancy or your application progress
Getting more information about a role, an employer, or the status of your application.
Can you tell me more about a vacancy or give me an update on my application?
Jobs Go Public is a job board. We advertise vacancies on behalf of employers but we're not involved in the recruitment process itself. We're not able to provide updates on whether you've been shortlisted, give feedback on your application, or share additional details about a role.
For any of these queries, you'll need to contact the employer directly.
How do I find the employer's contact details?
The best place to look is the original vacancy advert, which often includes a named contact or an HR email address. If there are no contact details on the advert, try visiting the employer's own website and looking for a recruitment or HR contact page.
The vacancy closed before I could apply. Can I still submit my application?
Once a vacancy has closed, applications can no longer be accepted through our system. It's worth contacting the employer directly to ask whether they'd be willing to consider a late application. You can usually find contact details on the original vacancy advert or the employer's website.
Jobs Go Public isn't involved in this decision, so the employer is the right person to speak to.
Interviews
Managing interview invitations, booking slots, and making changes.
Where do I manage my interviews?
Log in to your Apply for This account and click Interviews in the top navigation. This shows your interview invitations, confirmed bookings, and past interviews.
I've been invited for an interview but I can't see any slots to book. What do I do?
This usually means the employer hasn't yet opened the self-service booking slots in the system. Contact the employer directly to let them know you've received the invitation but aren't able to see any slots to book.
The best place to find their contact details is the interview invitation email itself, which often includes a named contact or reply address. If not, check the original vacancy advert or the employer's website.
I need to cancel or reschedule my interview. What should I do?
Contact the employer as soon as possible to let them know. Jobs Go Public isn't involved in interview scheduling. This is managed entirely by the employer.
You'll usually find their contact details in the interview invitation email. If not, check the original vacancy advert or the employer's website.
None of the interview slots work for me. Can different times be arranged?
You'll need to contact the employer directly to discuss alternative arrangements. Jobs Go Public isn't involved in interview scheduling and isn't able to request changes on your behalf.
Check your interview invitation email for contact details, or look on the original vacancy advert or the employer's website.
Managing your data and email preferences
Updating your email preferences, clearing saved form data, and managing your account.
How do I stop receiving job alert emails?
There are two ways to manage job alert emails, depending on what you want to stop.
To pause or delete a job alert you've set up, log in to your Apply for This account and go to the Saved jobs & alerts tab. From there you can pause individual alerts or delete them entirely.
To stop other emails such as job suggestions or jobseeker news and tips, go to Settings, then Email preferences, and turn off the communications you no longer want to receive.
If you'd prefer we update your preferences for you, contact us at support@jobsgopublic.com.
How do I clear my saved form data?
Log in to your account and go to Your data. You'll find the option to clear your saved form data there. This removes stored answers from forms you haven't yet submitted. It doesn't affect your submitted or draft applications.
Still need help?
Our support team is available Monday to Thursday 9:00am–5:30pm and Friday 9:00am–4:30pm. If you've checked the help topics above and still can't find what you need, get in touch and we'll do our best to help.